If your order has not been shipped, please email us at support@lanyspace.com with your order number and the updated shipping address. However, if your order has already been shipped, we are unable to assist with address changes. In such cases, please contact the carrier directly for assistance.
We will assist you with the carrier while the tracking shows the package is in transit until it is delivered. However, if the package shows as successfully delivered, we cannot assist further. Please understand that Lany Space is not responsible for issues such as lost packages in apartments/houses or package theft.
Yes! Please email us with the order number and specific date you would like the order to be shipped before it has been fulfilled. However, we cannot assist if the order has already been shipped.
